1. Acceptance of Terms
By accessing or using the ISAN Insurance Group website ("Site") or any of our services, you agree to be bound by these Terms of Service ("Terms") and our
Privacy Policy. If you do not agree, please do not use the Site.
2. About Us
ISAN Insurance Group is a licensed insurance agency headquartered in Brownsville, Texas. We help individuals and families compare and enroll in Medicare Advantage, Medicare Supplement, Health, Life, Dental, Vision, and related insurance products offered by independent carriers.
3. Not Insurance Advice
Information on this Site is provided for general educational purposes only and should not be construed as legal, tax, financial, or insurance advice. Insurance product availability, rates, benefits, and eligibility vary by state, plan, and individual circumstances.
Always consult a licensed agent before making coverage decisions. Plan benefits, premiums, and provider networks are subject to change.
4. Medicare Disclosures (CMS Compliance)
We do not offer every plan available in your area. Any information we provide is limited to those plans we offer in your area. Please contact Medicare.gov or call 1-800-MEDICARE (1-800-633-4227, TTY 711) to get information on all of your options.
ISAN Insurance Group is not connected with or endorsed by the U.S. government or the federal Medicare program. Submitting a request through this Site is not an enrollment application, and there is no obligation to enroll.
5. Eligibility
You must be at least 18 years old and a U.S. resident to use this Site. Certain products (e.g., Medicare) have additional eligibility requirements established by federal law.
6. Communications & TCPA Consent
By submitting a contact request, you agree that ISAN Insurance Group and its licensed agents may contact you by phone, email, or SMS — including via automated technology — at the number and email you provided, even if your number is on a Do Not Call list. Consent is not a condition of purchase. Standard message and data rates may apply. You may revoke consent at any time by replying STOP or emailing us.
7. No Submission of Protected Health Information (PHI)
Our public website forms are not a HIPAA-secure channel. Please do NOT submit sensitive medical records, diagnoses, prescription history, or other PHI through web forms. Share that information only with a licensed agent over a secure phone line, encrypted email, or in person.
8. Acceptable Use
You agree not to:
- Use the Site for any unlawful purpose or in violation of these Terms.
- Submit false, inaccurate, or misleading information.
- Attempt to interfere with the security or operation of the Site.
- Scrape, copy, or reuse Site content without written permission.
9. Intellectual Property
All content on the Site — including text, graphics, logos, and images — is owned by or licensed to ISAN Insurance Group and is protected by U.S. and international intellectual property laws. You may not reproduce or distribute Site content without our prior written consent.
10. Third-Party Links
The Site may contain links to third-party websites (e.g., insurance carriers, Medicare.gov). We are not responsible for the content, policies, or practices of third-party sites.
11. Disclaimers
THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ISAN INSURANCE GROUP AND ITS AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR OUR SERVICES.
13. Indemnification
You agree to indemnify and hold harmless ISAN Insurance Group, its affiliates, officers, agents, and employees from any claim arising out of your use of the Site or your violation of these Terms.
14. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of laws principles. Any dispute arising from these Terms or the Site shall be brought exclusively in the state or federal courts located in Cameron County, Texas.
15. Changes to These Terms
We may update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
16. Contact
ISAN Insurance Group
247 Suite A, N Expressway, Brownsville, TX 78521
Phone: (956) 504-2424 (TTY 711)
Email: info@isaninsurancegroup.com
